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Quality management

So that we can guarantee you excellent quality, we have set ourselves the highest standards and best procedures.

Medical quality

  • Fixed treatment paths for diagnostics, therapy, physiotherapy and outpatient care and for all interventions (e.g. standards for anaesthesia operations and standards for nursing)
  • Standards for pre-, intra- and postoperative acute pain therapy with regular internal and external audits
  • Standards for haemotherapy (transfusions) with regular internal and external audits
  • High standards of hygiene

Organisational quality

  • Set management, core and support procedures
  • Interface descriptions of the interdisciplinary cooperation
  • Regular quality circle for the examining and improvement of processes
  • In-house training courses
  • Regular management assessment

Patient safety

  • MRSA screening for every inpatient
  • Standards and checklists to prevent mistakes of identity or confusion between sides of the body
  • Application of checklists analogous to those of the WHO (team-time-out)
  • Procedural instructions for dealing with medicines
  • Error and risk management (CIRS) Patient satisfaction
  • Continual verbal and written patient surveys

Patient satisfaction

  • Continual verbal and written patient surveys

Cooperation partners

  • ORTHOPARC-Partner Olympiastützpunkt Rheinland
  • ORTHOPARC-Partner Deutsche Sporthochschule Köln
  • ORTHOPARC-Partner Bayer Leverkusen

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ORTHOPARC   Clinic for orthopaedics in Cologne   
Aachener Str. 1021 B  |  50858  Cologne  | 
Tel: +49 221 48 49 05-0  | E-Mail: service@orthoparc.de